Zoho Analyst

Job description Role & responsibilities Candidate should have hands-on experience in Zoho implementation or similar business automation platforms. Should be capable of understanding business processes and converting them into system-based solutions. Should be able to coordinate with management, department users, IT teams, and implementation partners. Work closely with the implementation partener for development, customization, dashboards, and automation delivery. Drive creation of management level dashboards, department wise dashboards, MIS reports, and KPI tracking systems. Train internal users on new Zoho modules, dashboards, workflows, and automation processes. Maintain documentation such as BRDs, SOPs, process flows, user manuals, and implementation trackers. Ensure data accuracy, proper system usage, user adoption, and process compliance. Provide regular progress updates and reports to management. Preferred candidate profile Role: IT & Information Security - Other Industry Type: Pharmaceutical & Life Sciences Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Zoho Analytics ZohoZoho CrmZoho Books