Job Description
Job description Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Work effectively in a fast-paced environment with multiple priorities. Collaborate with internal teams to resolve complex issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduate or Undergraduate degree in any field. Fluency in Gujarati and English (Versant 4) is required. Possess strong communication and interpersonal skills. Demonstrate the ability to work well under pressure and meet deadlines. Exhibit excellent problem-solving and analytical skills. Proficient in typing with a speed of 25 WPM and 85% accuracy. Experience working in rotational shifts, including night shifts. Interview venue: Pune. Additional Info Company name: Stemford India Pvt. Ltd. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Customer Service Industry Type: Industrial Automation Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills BPOCustomer Service RepresentativeTyping speedESICCustomer supportCustomer serviceWindows
