Job Description
Job description Role & responsibilities : . Fraud Investigation & Resolution Conduct in-depth, unbiased investigations into cyber frauds, unauthorized transactions, merchant anomalies, and customer disputes. Trace fund flows and freeze suspicious accounts in real-time to maximize monetary recovery and limit liabilities. Execute Root Cause Analysis (RCA) to identify system vulnerabilities and recommend enhancements to fraud rules/controls 2. Regulatory Compliance & Audit Ensure strict adherence to RBI guidelines, NPCI mandates, and FIU (Financial Intelligence Unit) requirements. Manage Law Enforcement Agency (LEA) notices, ensuring timely responses to FIRs and police complaints/court orders Maintain thorough case files, audit trails, and reporting dashboards for internal/external audits. 3. Transaction Monitoring & Control Develop and optimize preventive and detective controls for UPI, AEPS, IMPS, and wallet transactions. Monitor high-risk customer segments and merchant portfolios for red flags (e.g., mule accounts, suspicious velocity patterns). 4. Stakeholder Management Act as a liaison with internal teams (Legal, IT, Customer Support) and external partners (law enforcement, other banks, and fintech vendors). Publish daily/weekly MIS and fraud trend reports for senior management. Preferred candidate profile : Education: Bachelors degree in Business, Finance, Economics, or a related field. (Certifications like CFE, CAMS are highly preferred). Experience: 3 to 5 years in the banking or fintech sector, specifically in payment investigations, Assets, AML (Anti-Money Laundering), or transaction risk monitoring. Technical Skills: Proficiency in advanced data analytics, SQL, MS Excel, and AI-based fraud prevention/screening systems. Knowledge: Deep understanding of the Indian digital payments ecosystem (UPI, Wallets, AePS, PoS) and relevant regulatory frameworks. Travel: required to travel on need basis. Role: Risk Management & Compliance - Other Industry Type: Financial Services Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Risk Management & Compliance - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Fraud InvestigationRisk Management
