Job Description
Job description Jr. Manager Training (Brand Retail) Company: Fangs Technology Pvt Ltd (vivo – State Distributor) Work Location: Nungambakkam, Chennai Experience: 2 – 5 Years (Retail Operation / Retail Training Field) Qualification: Any Degree / MBA Preferred Languages Known: English & Tamil Employment Type: Full Time ABOUT THE ROLE We are looking for an energetic and result-oriented Training Professional to drive retail capability development across stores through impactful training initiatives, employee engagement activities, and sales performance improvement programs. The ideal candidate should have strong exposure in Retail Training, Product Coaching, Store Operations, and Performance Management within a fast-paced retail environment. KEY RESPONSIBILITIES 1. Training & Assessment • Conduct NHIT training programs for Store Managers and Sales Executives • Deliver product knowledge, sales pitch, soft skills & behavioral training • Conduct SOP, induction & Accessories training programs • Execute refresher trainings based on business needs and product launches • Prepare monthly training calendars and track completion status 2. Performance Management • Identify TNA & TNI for retail store teams • Conduct branch workshops, training camps & capability-building initiatives • Measure training e ectiveness and share impact reports • Implement state-level training projects aligned with business goals 3. Sales Executive Engagement Activities • Coordinate engagement & incentive programs for Sales Executives • Support vivo India activities across exclusive stores • Assist certification programs based on business requirements 4. Promotion & Marketing Support • Support campaign execution and store-level rollouts • Participate in launch events, customer workshops & customer connect programs • Conduct market visits and monitor competitor activities • Share actionable business insights with management 5. Reporting & Dashboard Management • Maintain training dashboards, reports & performance trackers • Update training calendars and training modules regularly • Ensure timely submission of reports to Head O ice SKILLS REQUIRED 1. Functional Skills Retail Training & Development Sales Training & Product Coaching TNA / TNI & Performance Analysis Training Calendar & Report Management Retail Operations Understanding 2. Behavioral Skills Communication & Presentation Skills Team Coordination & Stakeholder Management Analytical Thinking & Problem Solving Planning & Execution Skills Result Orientation & Adaptability 3. Technical Skills MS Excel & Dashboard Reporting PowerPoint Presentation Skills Data Tracking & Reporting Role: Product / Service Trainer Industry Type: Retail Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales TrainingProduct Training
