Job Description
Job description This role is the connective tissue of our sales operation. You'll work closely with the Partnerships team lead to make sure inboxes are triaged, leads are evaluated, the CRM stays clean, and follow-ups happen on time. If you're organized, communicate clearly in writing, and thrive in a fast-moving environment, this role is for you. What You'll Do Inbox Communications Triage Monitor and manage the inbox for our Head of Enterprise Partnerships, prioritizing inbound messages by urgency and type Draft routine outbound communications scheduling confirmations, follow-up emails, status check-ins and send independently Surface complex or strategic conversations with context and suggested next steps Ensure no inbound lead or partner message goes unanswered Lead Evaluation Pipeline Support Use our automation tools to review inbound leads and evaluate fit based on our ideal customer profile (ICP), which you'll learn during onboarding Tag, prioritize, and surface qualified leads to the account management team with a brief summary of context Help us document and refine our lead scoring criteria and automation tools over time as you develop intuition for what a good fit looks like CRM Management Keep Salesforce up to date log contacts, update deal stages, record call notes, and flag stale records Ensure data quality so our Head of Enterprise Partnerships always has an accurate view of the pipeline Calendar Scheduling Coordinate scheduling across US and APAC time zones for demos, partner calls, and follow-up meetings Own the logistics of getting the right people on the calendar with the right context Flex Support Provide general administrative support wherever the need is greatest this may shift week to week based on priorities What We're Looking For Experience in a sales support, executive assistant, or operations role ideally at a startup or high-growth company Salesforce experience required; comfort learning new tools quickly Strong written English communication you'll be representing the team in emails and follow-ups Self-directed and organized; able to prioritize independently without constant check-ins Available during early US business hours: 9am -11am Eastern Time Nice to Have Experience supporting a sales or partnerships function at a tech company or startup Familiarity with the developer tools, hackathon, or education technology space Experience working cross-functionally with US-based teams remotely Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Sales Support & Operations - Other Industry Type: Education / Training Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills back officeus healthcarelogisticssales supportdemoexecutive supportsalescoordinationsalesforcecharge postingpayment postingcharge entryadministrative supportwritingsales coordinationmedical billingcommunication skillscrm
