Job Description
Job description Job Description Sales Coordinator Role Overview The Sales Coordinator will provide operational and administrative support to the sales team, ensuring smooth execution of sales processes, effective customer coordination, and timely follow-up on business opportunities. The role requires strong organizational skills, attention to detail, and the ability to coordinate with multiple stakeholders to support revenue growth and customer satisfaction. Interested candidates can share CV's at Geetanjali.g@margerp.com and Srishti.m@margerp.com. Key Responsibilities Sales Support & Coordination Assist the sales team in managing day-to-day sales activities and customer interactions. Coordinate with prospective and existing customers regarding inquiries, quotations, orders, and follow-ups. Support sales representatives in achieving business objectives by ensuring timely execution of sales-related tasks. Order & Documentation Management Prepare and maintain quotations, proposals, sales orders, and other sales-related documents. Ensure accurate record-keeping of customer information, contracts, and sales transactions. Track order processing and coordinate with relevant departments to ensure timely delivery and fulfillment. Reporting & MIS Generate daily, weekly, and monthly sales reports and MIS. Maintain and update customer databases and sales pipelines. Monitor sales performance and provide data-driven insights to management. Customer Relationship Management Serve as a point of contact for customer queries and coordinate resolutions with internal teams. Maintain strong relationships with customers through timely communication and follow-ups. Ensure a positive customer experience throughout the sales cycle. Internal Coordination Collaborate with Sales, Customer Support, Finance, and Operations teams to ensure seamless business processes. Follow up on pending payments, customer requirements, and order status updates. Required Skills & Competencies Strong communication and interpersonal skills Excellent coordination and follow-up abilities Proficiency in MS Excel, Word, and PowerPoint Knowledge of CRM tools and sales processes Strong analytical and reporting skills Ability to manage multiple tasks and meet deadlines Attention to detail and problem-solving mindset Educational Qualification Graduate in any discipline MBA/PGDM in Sales, Marketing, or Business Administration will be an added advantage Preferred Experience Experience in Sales Coordination, Sales Support, Customer Relationship Management, or Business Operations Prior experience in ERP, Software, FMCG, Retail, or Distribution industries will be preferred Key Performance Indicators (KPIs) Timely closure of sales coordination activities Accuracy of sales reports and documentation Customer response and follow-up effectiveness Support provided towards achievement of sales targets Role: Sales Support & Operations - Other Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales ReportSales MisSales Coordination SalesSales SupportBusiness DevelopmentSales Support / Presales
