G4S
G4S
4.3
Kolkata
8-13 Yrs
10-15 Lacs PA
Job description Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions. Area of Responsibility Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps . Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. Client Relationship Management Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Leadership & IR With support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures Qualification and Experience Required Qualification Minimum: Graduation / Diploma (if very relevant industry experience) Desired: MBA/ Masters degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years
Posted 2 hours ago
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Typically responds within 2 days
G4S
G4S
4.3
Himachal Pradesh
5-8 Yrs
50,000-60,000 PA
Job description Job Description of Security Supervisor Job Introduction Roles Responsibilities As a professionally trained Security Supervisor for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and informationReporting daily to Supervisor with all daily reports as per proceduresEnsuring all Policies and Procedures are adhered to at all timesAll Health, Safety, and Environment instructions are to be adhered to at all timesOperating and monitoring security systemsControl the entry and exit of individuals, materials, and vehiclesPatrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a sitePatrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized personWrite appropriate reports as required Benefits and Advantages of Joining G4S Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits Ideal Candidate Minimum Education qualifications is 12th PassMinimum Height 5 feet and 7 inches (5’ 7”) Age between 25 to 45 and more than 5 years Security ExperiencePhysically and Medically fit and look like mature Role: Repair and Maintenance Industry Type: Law Enforcement / Security Services Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Facility Management Education UG: Any Graduate Key Skills nasfactoryproductionpoliciesequipmentmonitoringwarehousemanufacturing engineeringsitesecuritymanpower handlingrecruitmentsafetysupervisionplantmanufacturingproduction planningproduction supervisingmaintenancereportingproduction engineering
Posted 5 hours ago
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Typically responds within 2 days
G4S
G4S
4.3
Guwahati
8-13 Yrs
10-15 Lacs PA
Job description Job SummaryTo provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions. Area of Responsibility Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects Business Performance Goal ( Revenue , Collections ,Margin Improvement )Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals.Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase.Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps .Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems.Client Relationship Management Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Leadership & IRWith support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successfulcompletion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrativemeasuresEnsure implementation of HR & Training policiesHealth & SafetyWith support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures Qualification and Experience RequiredQualificationMinimum: Graduation / Diploma (if very relevantindustry experience) Desired: MBA/ Masters degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years of experience in a ser
Posted 1 day ago
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Typically responds within 2 days
COG
Cognizant
4.3
Kochi
14 Jun
Best in Industry
Job description Greetings from Cognizant!! #MegaWalkIn We have an exciting opportunity for the #Databricks Developer Role with Cognizant, join us if you are an aspirant for matching the below criteria!! Primary Skill: Databricks Developer Experience: 4-9 years Job Location: PAN India read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Azure DatabricksData BricksADB
Posted 1 day ago
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Typically responds within 2 days
IGT
IGT Solutions
4.3
Pune(Viman Nagar)
10 Jun - 13 Jun
50,000-3 Lacs PA
Job description Process: - Customer Service Associate Job Role: - Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels. Maintain a high standard of service quality, adhering to Expedia's customer service guidelines. Communicate effectively with customers, ensuring a positive and helpful interaction. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Good Communication In English Written And Oral CommunicationBpo VoiceVoice ProcessInternational BPOInternational Voice Process
Posted 1 day ago
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Typically responds within 2 days
TEA
Team Vertex Cosmos
4.3
Pune(Kharadi)
10 Jun - 14 Jun
3-4 Lacs PA
Job description Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experience can apply Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Chandarani Email ID : Chandarani.khot@transcom.com Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv** Role: Customer Success Associate Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support BPOCommunication SkillsCustomer ServiceBpo VoiceSolving QueriesVoice ProcessFresher HiringCustomer Handling
Posted 1 day ago
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Typically responds within 2 days
COG
Cognizant
4.3
Kochi
14 Jun
Best in Industry
Job description Greetings from Cognizant!! #MegaWalkIn We have an exciting opportunity for the #Abinitio Developer Role with Cognizant, join us if you are an aspirant for matching the below criteria!! Primary Skill: Abinitio Developer Experience: 6-9 years Job Location: PAN India read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Abinitio GraphsInitioAb Initio
Posted 1 day ago
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Typically responds within 2 days
COG
Cognizant
4.3
Kochi
14 Jun
Best in Industry
Job description Greetings from Cognizant!! #MegaWalkIn We have an exciting opportunity for the #AWS Services Role with Cognizant, join us if you are an aspirant for matching the below criteria!! Primary Skill: AWS Services Experience: 6-9 years Job Location: PAN India read more Key Skills Skills highlighted with ‘‘ are preferred keyskills AWS ServicesAws LambdaAws Glue
Posted 1 day ago
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Typically responds within 2 days
VEN
Vensysco Technologies
4.3
Noida
3-5 Yrs
Best in Industry
Job description Hiring IT Recruiter (Female) with 3–5 yrs exp. in tech hiring. Preferred exp in IT, tender, bidding & system integration domains as well as in Non IT. Must have knowledge of Boolean search and profile sourcing from linkedin. Role: IT Recruiter Industry Type: IT Services & Consulting Department: Human Resources Employment Type: Full Time, Permanent Role Category: Recruitment & Talent Acquisition Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Talent Acquisition IT RecruitmentTechnical Recruitment
Posted 1 day ago
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Typically responds within 2 days
G4S
G4S
4.3
Kolkata
5-10 Yrs
10-15 Lacs PA
Job description Area of Responsibility Direct Recruitment Planning Review assigned monthly + next 2 months rolling target (location, number of hires etc.) Review past trend and plan hiring through right mix of sourcing channels (drives, walk-ins, homecoming etc.) Identify detailed actions and resource requirement for each channel Review/ sign-off plan with Recruitment Lead and seek inputs/ guidance Direct Recruitment Process Execution Schedule hiring initiatives as per plan Action resource requirement and mobilize hiring team Participate, tracking progress and effectiveness of each hiring event under purview Ensure compliance to hiring process, internal and statutory requirement of hiring direct manpower during process Provide LOI to each selected candidate Follow up with candidates post event to ensure they reach training centers in time with requisite documentation Provide information to training school on hiring number and selected candidates Monitor and course correct hiring plan as required Prepare required MIS for internal requirement Qualification and Experience Required Qualification Minimum: graduate degree or equivalent Desired: Relevant Experience Minimum 5-7 years of overall experience across HR functions Experience in handling recruitment process Role: Blue Collar Recruiter Industry Type: Law Enforcement / Security Services Department: Human Resources Employment Type: Full Time, Permanent Role Category: Recruitment & Talent Acquisition Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Blue Collar Hiring Mass HiringBulk Hiring
Posted 1 day ago
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Typically responds within 2 days